Daniel has several years of experience on building telco solutions. Currenlty focused on combining modern real-time communcations and NLP techniques for improving customer service by automation and great Voice UX. CTO at Contactis Group and Co-founder of Ratel.io, still coding;)
Subject of the presentation: Voice User Interface (VUI) in the context of human machine interaction.
Description: Voice User Interface (VUI) has become one of the most natural and intuitive methods of human-machine interaction. Today, we already use it to control cars, smartphones, and numerous connected home devices. We even communicate with businesses such as banks or insurance companies via self-service voice applications, without using touch-tones. Today, we as a society feel more and more comfortable with hands-free, non-visual interactions. Voice interfaces will definitely continue extending into other areas of our lives and activities.